Terms & Conditions — 7ezb Platform Agreement

In these Terms & Conditions, the following definitions apply unless the context expressly requires otherwise:

• "Platform" means the 7ezb website, mobile-optimised site, any associated applications, APIs, and all services accessible via the domain 7ezb.io.
• "Player" / "you" / "your" means any individual who registers an account, accesses the Platform, or uses any service offered by 7ezb.
• "Account" means the registered player account created on the 7ezb Platform.
• "Balance" means real-money funds held in a Player's Account, excluding bonus funds unless the applicable wagering requirements have been fully satisfied.
• "Bonus Funds" means promotional credits, free spins, or other non-cash value awarded to a Player subject to wagering requirements.
• "Wagering Requirement" means the total amount a Player must stake before Bonus Funds or associated winnings become eligible for withdrawal, as specified in the applicable promotion terms.
• "Restricted Territories" means any jurisdiction where online gambling is expressly prohibited by applicable law, including but not limited to the United States, France, Australia, and any other territory so designated by 7ezb from time to time.
• "KYC" means Know Your Customer — the identity and document verification process required before withdrawal processing.
• "BDT" means Bangladeshi Taka, the primary currency supported on the Platform for players based in Bangladesh.
• "INR" means Indian Rupee, the secondary currency supported for cross-border South Asia accounts.

2.1 By accessing the 7ezb Platform, registering an Account, making a deposit, placing a bet, or participating in any promotion, you irrevocably agree to be bound by these Terms & Conditions in their entirety, together with any additional rules, policies, or guidelines published on the Platform from time to time, including the Privacy Policy and Responsible Gaming Policy.

2.2 These Terms constitute the entire agreement between you and 7ezb with respect to your use of the Platform and supersede all prior agreements, representations, or understandings, whether written or oral, relating to the same subject matter.

2.3 7ezb reserves the right to amend, modify, or update these Terms at any time. Continued use of the Platform following publication of any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically. Material changes will be communicated via a notice on the Platform or by email to your registered address.

2.4 If you are accessing the Platform on behalf of any other person or entity, you represent and warrant that you have authority to bind that person or entity to these Terms.

3.1 Age Requirement. You must be at least 21 years of age to register or use the 7ezb Platform. Registration by any individual under 21 years of age is strictly prohibited. 7ezb reserves the right to request documentary proof of age at any time and to suspend any Account where age cannot be satisfactorily verified.

3.2 Residency. The Platform is intended for use by players located in Bangladesh and other jurisdictions where online gambling is lawfully permitted. It is your sole responsibility to determine whether your access to and use of the Platform is lawful in your jurisdiction. 7ezb does not accept registrations from players located in Restricted Territories.

3.3 Single Account. Each Player may register only one Account. The registration of multiple Accounts — whether under the same or different identities, email addresses, or payment methods — is strictly prohibited and constitutes a material breach of these Terms. All accounts found to be duplicates will be permanently closed and any balances therein forfeited.

3.4 Accuracy of Information. You must provide accurate, current, and complete information at the time of registration. You are responsible for keeping your Account details up to date. Providing false, misleading, or incomplete information is a breach of these Terms and may result in immediate Account termination.

3.5 One Account Per Household. Only one registered Account is permitted per household address and per shared device or IP address. Where multiple registrations are detected from the same household or IP, 7ezb reserves the right to investigate and, where abuse is suspected, to close accounts and withhold associated balances pending investigation.

4.1 You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You must not share your login details with any third party under any circumstances.

4.2 You agree to notify 7ezb support immediately if you become aware of any unauthorised access to your Account, any suspected theft of your credentials, or any security breach affecting your Account. 7ezb shall not be liable for any loss or damage arising from your failure to maintain the security of your Account credentials.

4.3 7ezb strongly recommends that all Players activate two-factor authentication (2FA) on their Account. While 2FA is not currently mandatory, enabling it significantly reduces the risk of unauthorised account access.

4.4 7ezb staff will never ask you for your password. Any communication purporting to be from 7ezb that requests your password should be treated as fraudulent and reported to [email protected] immediately.

5.1 Accepted Methods. 7ezb accepts deposits via the following payment channels: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Available methods may vary and are displayed at the time of deposit. The Platform supports account balances denominated in BDT and INR.

5.2 Minimum Deposit. The minimum deposit amount is ৳200 for mobile money methods (bKash, Nagad, Rocket, Upay). Minimum amounts for bank transfer methods are displayed on the deposit page. 7ezb does not charge platform fees on standard BDT mobile money deposits, though your payment provider may apply their own charges.

5.3 Own Funds Only. You may only deposit funds that are owned by you and which have been lawfully obtained. The use of credit obtained specifically for gambling purposes, funds belonging to third parties, or proceeds from any unlawful activity is strictly prohibited.

5.4 Own Payment Methods. All payment methods used for deposits must be registered in your own name. Third-party deposits are not permitted. 7ezb reserves the right to verify ownership of any payment method and to reject or reverse deposits where ownership cannot be established.

5.5 Processing Times. Deposits via bKash, Nagad, and Rocket are credited to your Account within 30 seconds under normal operating conditions. Bank transfer deposits may take up to 24 hours to process. 7ezb is not responsible for delays caused by your bank or payment provider.

5.6 Currency Conversion. Where a transaction involves currency conversion, the exchange rate applied will be the rate determined by 7ezb at the time of the transaction. Exchange rate fluctuations are outside the Platform's control and are not grounds for dispute.

6.1 KYC Verification. Completion of KYC (Know Your Customer) identity verification is mandatory before any withdrawal request can be processed. KYC requires submission of a valid government-issued photo identification document (National ID Card or passport) and proof of payment method ownership. 7ezb reserves the right to request additional documentation at any time.

6.2 Withdrawal to Own Methods. Withdrawals will only be processed to payment methods that have been previously used for deposit and that are registered in your own name. 7ezb does not process withdrawals to payment methods not previously associated with your Account.

6.3 Processing Times. Withdrawal requests are reviewed and processed within 24–72 hours of submission, subject to KYC completion. Mobile money withdrawals (bKash, Nagad, Rocket) are typically completed within 24 hours of approval. Bank transfers may take up to 3–5 business days depending on the receiving institution.

6.4 Minimum Withdrawal. The minimum withdrawal amount is ৳500. Requests below this threshold will not be processed until the minimum is reached. 7ezb does not charge withdrawal fees on standard BDT withdrawals; however, your payment provider may deduct their applicable charges.

6.5 Pending Bets. Withdrawal requests will be held pending the settlement of any open bets or active game rounds at the time of the request. The withdrawal amount will be calculated from your available balance after all pending transactions have been settled.

6.6 Wagering Requirements. Withdrawals of winnings derived from Bonus Funds may only be made after the applicable Wagering Requirement has been fully satisfied. Real-money funds deposited by the Player are not subject to wagering requirements and may be withdrawn at any time, subject to KYC and the minimum withdrawal threshold.

7.1 General. 7ezb may offer bonuses, free spins, cashback, reload promotions, and other incentives to new and existing players from time to time. Each promotion is subject to specific terms published alongside the offer, including but not limited to wagering requirements, eligible games, minimum deposit requirements, time limits, and maximum withdrawal caps.

7.2 Wagering. Unless otherwise stated, Bonus Funds must be wagered a minimum number of times (as specified in the promotion terms) before any associated winnings become eligible for withdrawal. Contributions from different game types towards wagering requirements vary and are specified in the promotion terms. Live casino games and certain table game variants may contribute at a reduced rate or not at all.

7.3 Abuse. 7ezb operates a zero-tolerance policy toward bonus abuse. This includes, but is not limited to: opening multiple accounts to claim the same promotion more than once; using low-risk or arbitrage betting strategies designed to fulfil wagering requirements without genuine gameplay; colluding with other players to exploit promotional terms; and any form of systematic exploitation of bonus conditions. Where bonus abuse is detected, 7ezb reserves the right to void the bonus and all associated winnings, close the Account, and withhold the balance pending investigation.

7.4 Right to Withdraw. 7ezb reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already claimed and accepted in good faith, provided no breach of promotion terms has occurred.

7.5 Welcome Bonus. The welcome bonus for new players is available only to first-time registrants. One welcome bonus is permitted per person, per household, per IP address, and per device. The decision of 7ezb as to whether the conditions for the welcome bonus have been met is final.

8.1 Acceptance of Bets. 7ezb reserves the right to refuse, limit, or void any bet at its sole discretion, including but not limited to bets placed after an event has commenced (where in-play betting is not the intended offering), bets placed on incorrect odds, or bets that would result in a liability disproportionate to the Platform's risk management framework.

8.2 Errors & Obvious Mistakes. If odds, lines, or other bet-related information are published as a result of a system error or human error, 7ezb reserves the right to void any bets placed at those erroneous odds, regardless of whether they have already been settled. Players will be notified of any such voiding and the staked amount will be returned to their Account.

8.3 Event Cancellation. In the event of cancellation, postponement, or abandonment of a sporting event, bets will be settled in accordance with the applicable sport-specific rules published on the Platform at the time of bet placement. In general, void bets will have stakes returned unless the event was in progress at the time of cancellation and a result had been determined.

8.4 Maximum Winnings. Maximum single-bet and accumulator payout limits apply and are displayed on the bet slip at the time of placement. Winnings exceeding these limits will be capped at the published maximum regardless of the calculated return. Minimum bet stakes are displayed on the Platform and may vary by sport, market, and event.

8.5 Cricket Betting. Cricket is the primary sportsbook offering at 7ezb. Cricket-specific rules including match abandonment procedures, Duckworth-Lewis adjustments, super-over outcomes, and player market settlement criteria are published in the dedicated Cricket Betting Rules section of the Platform. These rules take precedence over the general betting rules in Section 8 where there is any conflict.

9.1 Random Number Generation. All casino games offered on the 7ezb Platform use certified Random Number Generation (RNG) technology. Games are independently tested and certified by accredited third-party testing laboratories. The results of all RNG-based games are entirely random and cannot be predicted or influenced by the Player or by 7ezb.

9.2 Game Malfunction. In the event of a game malfunction, disconnection, or technical fault during a game round, 7ezb will endeavour to restore the game state from server logs. Where restoration is not possible, the Platform's policy is to return the stake for the affected round. Winnings generated during a confirmed malfunction are void and will not be paid out.

9.3 Live Casino. Live dealer games are provided by third-party game studios including Evolution Gaming, Ezugi, and Pragmatic Play Live. The rules and procedures of live dealer games are determined by the respective game studios and are displayed within the game interface. 7ezb is not responsible for the conduct of live dealer staff employed by third-party studios.

9.4 Return to Player. The theoretical Return to Player (RTP) percentages for all slots and casino games are published by the respective game providers. RTP is a long-run theoretical figure and does not guarantee individual session outcomes. Past results have no bearing on future game outcomes.

10.1 The following activities are expressly prohibited on the 7ezb Platform and constitute a material breach of these Terms:

• Registering more than one Account or using another person's Account;
• Providing false or misleading information at registration or during any verification process;
• Using automated software, bots, scripts, or artificial intelligence tools to place bets, play casino games, or interact with the Platform in any automated manner;
• Colluding with other players in any game or betting market;
• Exploiting software bugs, technical errors, or vulnerabilities in the Platform;
• Engaging in or facilitating any form of money laundering, including the use of the Platform to process funds derived from unlawful activity;
• Placing bets on your own sporting performance or on events in which you have privileged insider information;
• Abusing bonuses or promotional offers in any manner inconsistent with genuine gameplay (see Section 7.3);
• Engaging in any conduct that disrupts, damages, or impairs the Platform's operation or other players' experience;
• Accessing the Platform from a Restricted Territory using a VPN, proxy, or other circumvention technology.

10.2 Upon detection of prohibited conduct, 7ezb may take any or all of the following actions without prior notice: suspend or permanently close the Account; withhold or forfeit the Account balance; reverse or void any bets or winnings connected to the prohibited conduct; report the matter to relevant authorities where required by law.

11.1 7ezb is committed to the provision of a safe and responsible gambling environment. The Platform provides a range of responsible gaming tools accessible directly from your Account dashboard, including deposit limits, session time limits, cooling-off periods, and self-exclusion.

11.2 Self-Exclusion. Players who believe their gambling has become problematic may request a self-exclusion through the Account settings or by contacting support at [email protected]. Self-exclusion periods range from 30 days to permanent. During a self-exclusion period, the Player's Account will be suspended and no deposits will be accepted.

11.3 Age Restriction. The Platform is strictly for players aged 21 and above. 7ezb maintains a zero-tolerance approach to underage gambling. Any Account found to belong to a person under 21 will be immediately closed and all funds will be returned to the verified payment method on file.

11.4 For detailed information on responsible gaming tools and third-party support resources, please visit our Responsible Gaming page.

12.1 All content on the 7ezb Platform — including but not limited to software, source code, graphics, logos, images, page layouts, databases, text, and game content — is the intellectual property of 7ezb or its licensed content providers and is protected by applicable intellectual property laws.

12.2 You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gambling purposes. No rights, title, or interest in any Platform content are transferred to you by virtue of this licence or your use of the Platform.

12.3 You may not copy, reproduce, distribute, publish, modify, create derivative works from, or commercially exploit any portion of the Platform's content without the prior written consent of 7ezb. Unauthorised use of Platform content will be pursued to the fullest extent permitted by applicable law.

13.1 To the maximum extent permitted by applicable law, 7ezb shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.

13.2 The total aggregate liability of 7ezb to you for any claim arising from your use of the Platform shall not exceed the total amount deposited by you in the 12-month period immediately preceding the date of the claim.

13.3 7ezb does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. Scheduled maintenance windows will be communicated in advance where possible.

13.4 Nothing in these Terms shall limit or exclude liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

14.1 7ezb collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of and is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

14.2 Personal data collected during registration and KYC verification is used for account management, identity verification, fraud prevention, regulatory compliance, and personalised service delivery. Data is not sold to third parties for marketing purposes.

14.3 For full details of data collected, how it is used, how it is stored, and your rights as a data subject, please review the 7ezb Privacy Policy.

15.1 7ezb reserves the right to amend these Terms & Conditions at any time. The most current version will always be published on the Platform with the effective date clearly indicated at the top of the document.

15.2 Amendments take effect immediately upon publication unless otherwise stated. For material changes that significantly affect your rights or obligations, 7ezb will endeavour to provide at least 14 days' advance notice via email to your registered address or via an in-Platform notification.

15.3 Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease use of the Platform and may request withdrawal of your available balance through standard withdrawal procedures.

16.1 These Terms & Conditions shall be governed by and construed in accordance with the laws of the jurisdiction under which 7ezb holds its international gaming licence. Nothing in this clause shall deprive you of any mandatory consumer protection rights available under the laws of your country of residence.

16.2 Disputes. In the event of any dispute arising from your use of the Platform, you should contact 7ezb support in the first instance at [email protected]. 7ezb will endeavour to resolve all disputes within 10 business days of receipt of a written complaint.

16.3 Escalation. Where a dispute cannot be resolved directly between you and 7ezb, the matter may be referred to the independent dispute resolution body designated by 7ezb's licensing authority. Details of the applicable dispute resolution process are available from support upon request.

16.4 Language. These Terms are written in English. In the event of any conflict or inconsistency between the English version and any translated version, the English version shall prevail.

17.1 For all queries relating to these Terms & Conditions, account management, payments, or responsible gaming, please contact the 7ezb support team through the following channel:

17.2 All formal complaints must be submitted in writing to [email protected] with the subject line "Formal Complaint — [Your Account Username]". Written complaints will be acknowledged within 24 hours and a substantive response provided within 10 business days.